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Volunteer opportunities are available seven days a week, in the morning, afternoon, and evening. Flexible scheduling can be arranged, but the typical volunteer contributes his/her time one day a week for three to four hours. There are volunteer opportunities in many of our specialty areas, some of which are highlighted below.
Ambulatory ServicesVolunteers assist outpatient clinic staff in a number of different areas including GI Services, Echocardiology and the Pulmonary Clinic. Our volunteers help with keeping waiting and public areas neat and comfortable, restocking patient and office supplies, preparing patients for procedures and assist ing at the front desk when needed.
Babies’ Friends Volunteers knit, sew, and crochet baby wear for the Birth Center. Baby wear includes caps, booties, blankets, and quilts. Volunteers also make lap robes, prayer shawls, and quilts for other patient care units. This unique volunteer opportunity can be done outside of the hospital, individually or with a group of friends. Volunteer Services can provide patterns for the items as well.
Birth Center Birth Center volunteers support staff by helping to restock linens and other patient room supplies, distributing juice, water and meal trays to mothers, and assisting with office support activities. Volunteers also help answer visitor questions and assist with discharge of patients. Please note, volunteers may not hold or touch babies.
Bobbe’s 92nd Street Gift ShoppeVolunteers staff the shop, operate the cash register, provide customer service and stock shelves. Bobbe’s 92nd Street Shoppe provides many conveniences for staff and visitors and is the largest fundraising effort of the volunteer associates for Froedtert Hospital.
Emergency Department Volunteers in our Emergency Department (ED) assist clinical staff in a number of different ways. They help maintain a pleasant waiting area for patients and families, restock the patient rooms, prepare beds with fresh linens, restock staff supplies and forms, help answer questions from and/or direct patients and families and assist with maintaining a clean and presentable ED environment.
Family CenterVolunteers in the Family Center meet the immediate needs of family and friends of patients in intensive care or surgery. Volunteers communicate information to families, coordinate patient visits, provide hospitality services and assist with visitor access to professional staff.
Information DesksVolunteers play a very important role in assisting our patients and visitors with way-finding, answering general questions and helping to maintain a safe and pleasant environment. Volunteers serve as a first point of contact for the hospital and do so with a warm smile and caring attitude. Volunteers also deliver mail, flowers, gifts and newspapers to patients throughout the hospital.
Inpatient Nursing FloorsVolunteers in our inpatient units provide companionship to patients and help the time pass a little more quickly. Volunteers also assist staff to ensure patients are comfortable and that basic needs are met and help with certain assigned tasks.
Office SupportVolunteers assist various departments throughout the hospital with tasks such as filing, photocopying, collating, light typing, answering telephones and mailing projects. In this capacity, volunteers are placed in the Froedtert Hospital Foundation, Public Relations, Risk Management and the Volunteer Office. Volunteers also assist with data entry in the Quality Management and Staff Development offices.
Patient Relations Patient Visitors visit newly admitted patients to the hospital and provide information about hospital services, answer frequently asked questions and help direct families and friends to resources they might need. Patient Visitors also act as a liaison between the patient and/or family members and the Patient Relations department when issues or concerns might arise.
RadiologyRadiology volunteers help staff present a comfortable, pleasant and orderly environment for our patients. Volunteers help patients get one from one area of the hospital to another, keep linens and other supplies stocked, assist patients preparing for a test and assist the front desk staff with reception duties.
Spinal Cord Injury Center Spinal Cord Injury Center Peer Advisors serve as role models and provide emotional support to newly injured individuals. Volunteers should be a recovering spinal cord injury patient. Volunteers must complete special training, which is provided within the department.
Spiritual ServicesVolunteers play a valuable role providing a variety of support services to the department. Office support includes answering phones, contacting staff, recording data and identifying patient/visitor requests. Basic computer skills are required. Volunteers may also service the “Art Cart,” an art activity cart supplied with creative diversional activities for patients.
Another volunteer opportunity in this department is communion ministry — making Holy Communion available to Catholic patients in a way that respects their choices. Training and certification in Communion Ministry from the Archdiocese of Milwaukee is provided by the department. Additionally pastoral care volunteers assist the department in providing spiritual support to patients of diverse religious backgrounds. Volunteers must complete an interview with Spiritual Services staff and qualify for the training program.
Stroke Center Stroke Peer Visitors serve as role models and provide emotional support to patients. Volunteers should be recovering stroke patients. Volunteers must also complete special training which is provided within the department.
Last Review Date: July 7, 2011 Online Editor(s): Kathryn Adam
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